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Overall Rating

(52 reviews)
96.2% of customers recommend this property

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Resident Reviews

submitted by Dorothea D. - |Recommended: YesA Great Place to Live — I've lived here for 4 years, and it's been a very pleasant experience. The location is ideal because of the easy access to major freeways and shopping is convenient Tom Thumb, Aldi, and several restaurants are all within walking distance . The grounds are beautiful and well-maintained. Maintenance Byron is very responsive and work orders are always completed with a smile
submitted by Kim B. - |Recommended: YesAll good things must come to an end — Where do I start It has been an exceptional year residing at DTC From day one with Val and Dre' my move experience was seamless and professional. DTC is a quiet, professionally well maintained property with great tenant events. This was my first apartment living experience and it was the best When Val left, I wondered how things would go with a new property manager. But, Ms. Barbara Poindexter came in and filled very large shoes. SHE IS ABSOLUTELY AWE-SOME Every time I sent a concerning email or made a concerning call, she addressed it timely. Talk about problem resolution at its finest I dropped my keys full SPARE down the trash chute. First thing came to mind...making that dreaded call to BMW. However, my keys were found in the dumpster and returned to me. Barbara is a genuine caring person, attentive, professional and she LISTENS to tenant concerns. She is a great property manager. I'll miss her as well as living at DTC. Continued blessings and success Barbara GREAT JOB
submitted by Jockqwione R. - |Recommended: YesGreat Community Due To Great Management Manager — Val has been the reason I've stayed at the property. There hasn't been a time that I've called her with a concern or issue and it wasn't rectified. You don't come across that type of person talent I'm a Regional Client Development Director often. If she was in my field, I'd definitely hire promote her. She's professional, caring and progressive. There are things that you can train and there are things that come from the heart of a person-- Val's servant leader mentality comes from the heart. I due believe sincerely... that there are many other residents that are apart of the DTC community solely because of her. Barbara the maintenance staff have followed suit behind her. It's their pleasure to ensure the safety, comfort and sustainability of DTC. I couldn't have asked to be surrounded by a more talented group of individuals who take pride in their craft. Keep up the great work Val staff
submitted by Sean J. - |Recommended: YesExcellent Community To Reside — My experience here at DTC has been absolutely positive. Friendly and knowledgeable staff, prompt maintenance and a safe environment.
response from property -Thank you for being such a great resident . Val
submitted by Saundra C. - |Recommended: YesConvenient, Well managed, Externally and Internally appealing — The location is fantastic. This property has all the conveniences and amenities that anyone could ever want. It is on-site with the Library, City offices, Recreation center, Civic center, Entertainment amphitheater, Restaurants, Banking ATM, and Apparel shops. This area is surrounded by grocery stores, gas stations, other eating establishments, convenience stores, and other specialty stores. The apartments office management team has been A1 in my book. From the manager Valen , to her assistants Barbara, and Dre before he moved to a different property, they muse professionalism with caring and compassion for their residents. They strive to keep the residents current on problems, rules, events and add in some entertaining activities in the mix. I appreciate them speaking on the residents behalf when event planners schedule events on-site that would compromise parking. Without their intervention it could, and has been a nightmare. Byron, who is over maintenance is very efficient, timely with repairs, and knowledgeable of a variety of problems. All and all I would recommend Desoto Town Center Apartments to future residents.
response from property -Thank you for being a resident at Desoto Town Center, We really appreciate you responding to our resident survey. Please feel free to contact us at any time.
submitted by Cheryl - |Recommended: YesLoving Desoto Town Center — I am recent resident to Desoto Town Center, having moved in on September 16, 2017. I actually met Valen after hours prior to my move in and she was extremely helpful in getting me settled. I had previously spoken with her on the preceding weeks prior to my move and my calls were always answered and taken in a professional manner. I never felt put off or that I was a bother with the numerous questions I had. After my move in, there was an issue with my refrigerator, which was promptly addressed and 2 days later I had received a new one. A few days after receiving the new one, Valen reached out to me to ensure that everything was working properly. There was still an issue which once again promptly addressed and a maintenance technician came out to assist. It really meant a great deal that Valen reached out to me, before I contacted the office. In my opinion, Valen and the staff of Desoto Town Center are the epitome of what one would hope to find in an apartment leasing staff
response from property -That's what we're here for to make sure our are happy , thanks for your kind words Val
submitted by Adrianne B. - |Recommended: YesVery nice modern. Kitchen sink fixture's could be updated like a pull out water nozzle. Overall nice. — Very nice place to live. Just not on bottom level facing public walking entries.
response from property -Thank you for being a resident of Desoto Town Center .
submitted by Jenelle L. - |Recommended: YesBest Apartments in Desoto — It's a nice quiet place to live. Staff are very responsive and friendly. Apartments are nice and modern. Grounds are nicely kept
response from property -Thank you for being our resident .
submitted by Andrea J. - |Recommended: YesDesoto Town Center is a really nice property for the community and family. — The apartment itself is really nice. All the details in the apartment are really nice. The best I've lived in. The pool is very pretty. If you have a pool view it is very relaxing listening to the water. The parking garage wasn't built very well. It can be very congested with people trying to get to the library and rec center. But the convenience of being able to walk to your local library and rec fitness center is cool. Staying on the top floor avoids most of the traffic as far as parking. The manager of the property is really professional, helpful and patient. He is the only one I want to deal with in the office as he seems to be the only one to have those attributes. The maintenance team is awesome. They are nice and quick to fix your issue. The apartments do a lot to have community events which is a great thing. I would recommend these apartments to anyone wanting to move in this area. Best apartments in Desoto.
submitted by Dwight D. - |Recommended: YesNice place to live. — The parking garage is a bit annoying with all the extra traffic but overall I give the property an A.
response from property -Thank you for being a resident at Desoto Town Center, We really appreciate you responding to our resident survey. Please feel free to contact us at any time.
submitted by Robyn - |Recommended: YesValen and Dre ROCK — Valen and Dre are my heroes My son and I really enjoyed Residents Night Out at Tuscany's. Not only was the pizza, salad, and tea good, but I won a nice, big, great smelling candle from the raffle Thank you so much This property has the best management I've experienced. I'm always greeted warmly when I go into the office and Valen and Dre are ALWAYS so helpful. I can't forget about the maintenance team either, Byron and Tia. They are fast, efficient, and friendly. Love it here.
response from property -Thank you much for your kind words Robyn. -DTC
submitted by Carolyn L. - |Recommended: YesI love it — I would tell them that I love it and it has been great
response from property -Thank you some much, we strive to make our resident happy Have a great day VP
submitted by Stacey D. - |Recommended: YesI LOVE DeSoto Town Center — I really enjoy living at Desoto Town Center. I love the design and location within the complex of my apartment. I would recommend this community to someone. It would be great to have a discounted access to the Rec Center and valet trash pick up as an added amenity.
response from property -Thank you so much for being one of our great residents . Valen
submitted by KAREN J. - |Recommended: Yes5 Awesome place to live — I love living at DTC. Location is very convenient for groceries, restaurants, gas, and local entertainment. Whats most important for me is safety. I feel very safe here. I've been here for 1 yr. and I'm signing a new lease this month.
response from property -Thank you much Karen for your kind words.
submitted by Daniela P. - |Recommended: YesExcellent Community — I have to tell that I love the time that I have been here. The Staff and the community are high quality, I had not any problem so far. About the appearance, the outside is beautiful, but there are a lot of trash sometimes in the parking lot near the trash disposal, and the stairs of the parking lot OH MY the smell is horrible and I think that they have never had the properly maintain. Besides these little problems, everybody has been nice and respond to my issues promptly. Thank you
response from property -Thank you so much for your kind words ;-)